Purchases on the VPN website
15 months · 27 months · Credit card · Debit card · direct debit · PayPal
The provider’s refund guarantee applies subject to conditions.
Within 30 days
Starting from your initial purchase
Important limitations
The terms mention a separate withdrawal right for eligible EEA or UK purchases, potentially with usage deductions. Its country-specific eligibility has not been independently verified here.
Refund amount & fees
Full refund under these conditions.
Conditions
Only one guarantee refund is available per user.
How to request a refund
- Contact PrivadoVPN support.
App Store & Google Play purchases
If you paid through the App Store or Google Play, you can request a refund through that store. Requests are assessed under the store’s rules; approval is not guaranteed.