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TunnelBear vs ZoogVPN

Compare speeds, free options, subscription prices and renewal terms to see which VPN fits your needs.

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Speed

Speed
SpeedTunnelBearZoogVPN
Paid · Download

No data

561.48 Mbps

Paid · Upload

No data

720.76 Mbps

Free · Download

No data

128.95 Mbps

Free · Upload

No data

46.09 Mbps

30-Day Speed History

Free options

Free options
Free optionsTunnelBearZoogVPN
Free options

The free plan includes 2 GB per month without ads. Standard free accounts cannot choose a country manually or use SplitBear; participants in the separate Bandwidth Program retain those features.

The free plan offers 10 GB per month, five locations and one device; Android may show ads. Android and iOS also offer trials through their stores, usually 3 days with some 7-day promotions. Confirm the duration shown at signup. Payment details are required, and billing starts automatically unless you cancel.

Pricing

Pricing
PricingTunnelBearZoogVPN
Paid plan

Unlimited

ZoogVPN Premium

1 month

1 month / $9.99

$9.99 per month

At renewal: 1 month / $9.99

$9.99 per month (Same monthly price)

1 month / $9.99

$9.99 per month

At renewal: 1 month / $9.99

$9.99 per month (Same monthly price)

1 year

12 months / $69.99

$5.83 per month

At renewal: 12 months / $69.99

$5.83 per month (Same monthly price)

12 months / $39.99

$3.33 per month

At renewal: 12 months / $39.99

$3.33 per month (Same monthly price)

2 years

No plan for this term

27 months / $59.99

$2.22 per month

At renewal: 24 months / $59.99

$2.50 per month (+13%)

3 years

36 months / $120.00

$3.33 per month

At renewal: One-time purchase. Buy again to continue.

No plan for this term

Direct purchases only. Monthly equivalents include bonus time; the full amount is charged upfront. Taxes and eligibility may differ.

Managing your subscription

Managing your subscription
Managing your subscriptionTunnelBearZoogVPN
Automatic renewal

Subscriptions purchased through the VPN website, App Store, and Google Play

1 month · 12 months · Credit card

Renews automatically.

Subscriptions purchased through the VPN website

36 months · Credit card

No automatic renewal. Another paid period requires a manual payment.

Access ends when the purchased term expires.

Subscriptions purchased through the VPN website, App Store, and Google Play

Credit card, Debit card, PayPal

Renews automatically.

Subscriptions purchased through the VPN website

Cryptocurrency, Alipay, Paymentwall

No automatic renewal. Another paid period requires a manual payment.

How to turn off renewal

Subscriptions purchased through the VPN website

1 month · 12 months · Credit card

In your VPN account

  1. Sign in to your TunnelBear account.
  2. Open Overview and select Cancel.
  3. Complete the cancellation confirmations.

Canceling your subscription does not automatically request a refund.

Subscriptions purchased through App Store and Google Play

If you purchased through the App Store or Google Play, open the subscription settings in that store, select the VPN and cancel the subscription.

Subscriptions purchased through the VPN website

Credit card, Debit card, PayPal

In your VPN account or Through support

In your VPN account

  1. Open https://app.zoogvpn.com/plans.
  2. Scroll down and select Cancel.

Through support

  1. Alternatively, contact ZoogVPN support to request cancellation.

Deleting your ZoogVPN account does not cancel recurring payments.

The policy also asks you to cancel recurring payments with the payment provider.

Subscriptions purchased through App Store and Google Play

If you purchased through the App Store or Google Play, open the subscription settings in that store, select the VPN and cancel the subscription.

When to cancel

Subscriptions purchased through the VPN website

1 month · 12 months · Credit card

Before the next charge.

Subscriptions purchased through the VPN website

Credit card, Debit card, PayPal

Through support: At least 72 hours before the paid period ends.

Access after cancellation

Subscriptions purchased through the VPN website, App Store, and Google Play

1 month · 12 months · Credit card

Available until the paid period ends.

Subscriptions purchased through the VPN website, App Store, and Google Play

Credit card, Debit card, PayPal

Available until the paid period ends.

Removing a card from your VPN account

It is unknown whether the saved card can be removed.

It is unknown whether the saved card can be removed.

Refund conditions

Refund conditions
Refund conditionsTunnelBearZoogVPN
What can be refunded and under what conditions

Purchases on the VPN website

12 months · Credit card

The provider’s refund guarantee applies subject to conditions.

Within 30 days

Starting from your initial purchase

Refund amount & fees

Taxes, shipping and handling charges are not refunded.

How to request a refund

  1. Contact TunnelBear support to ask about a refund.

1 month · Credit card

You can request a refund for individual consideration. Approval is not guaranteed.

Important limitations

TunnelBear may consider a refund at its discretion, outside the guarantee.

How to request a refund

  1. Contact TunnelBear support to ask about a refund.

36 months · Credit card

Refund eligibility is not established for this purchase.

Important limitations

The guarantee refers to annual subscriptions. We could not confirm whether it covers a three-year purchase.

How to request a refund

  1. Contact TunnelBear support to ask about a refund.

App Store & Google Play purchases

If you paid through the App Store or Google Play, you can request a refund through that store. Requests are assessed under the store’s rules; approval is not guaranteed.

Purchases on the VPN website

Credit card · Debit card · PayPal

The provider’s refund guarantee applies subject to conditions.

Within 7 days

Starting from your initial purchase

Refund amount & fees

A 5% fee is deducted from the refund.

A partial refund for unavailable services may be considered within seven days at ZoogVPN’s discretion.

Conditions

Use less than 10 GB of VPN data.

The purchased plan must last at least 30 days.

Give support a chance to resolve technical problems and follow its recommendations.

You must not have claimed a refund before.

How to request a refund

  1. Contact ZoogVPN support through https://zoogvpn.com/contact/.
  2. Provide your username and the reason for cancellation.

App Store & Google Play purchases

If you paid through the App Store or Google Play, you can request a refund through that store. Requests are assessed under the store’s rules; approval is not guaranteed.

What is not covered by refunds

Purchases on the VPN website

12 months · Credit card

Renewal payments are not covered by the provider’s guarantee.

1 month · Credit card

The provider’s refund guarantee does not apply to this purchase.

36 months · Credit card

Renewal payments are not explicitly covered by the money-back guarantee.

Purchases on the VPN website

Credit card · Debit card · PayPal

Renewal payments are not covered by the provider’s guarantee.

Accounts suspended for violating the terms of service are excluded.

Cryptocurrency · Alipay · Paymentwall

The provider’s refund guarantee does not apply to this purchase.

Ownership & jurisdiction

Ownership & jurisdiction
Ownership & jurisdictionTunnelBearZoogVPN
Who runs the VPN?

TunnelBear LLC (registered in United States) is the company named as providing the VPN service. Current Terms cover TunnelBear services; store-specific contractual distinctions not independently reviewed.

Zoog Services IKE (registered in Greece) is the company named as providing the VPN service. We could not confirm whether this company handles purchases in every country and through every store.

Which laws apply?

The privacy policy specifies Canadian law for the use of your data. We could not confirm which law governs the subscription contract.

The company is registered in Greece, but we could not confirm which law governs your subscription.

Audits

Each audit covers particular systems and a particular point in time. A provider announcement is distinct from a publicly available audit report.

Audits
AuditsTunnelBearZoogVPN
No-logs policy

No independent audit found for this area.

No independent audit found for this area.

App security

Application and infrastructure security

Cure53 · 2024

What was checked: Apps, backend systems, APIs and server configurations, tested in October–November.

Findings: The provider reports 13 vulnerabilities, including 10 rated medium or higher, plus 10 hardening suggestions. It says the vulnerabilities were acknowledged, addressed or mitigated; no auditor report is linked.

An auditor report is not publicly available.

Application and infrastructure security

Cure53 · 2023

What was checked: Apps, backend systems, APIs and server configurations, tested in October–November.

Findings: The 2023 report lists 13 findings, including two high-severity issues.

Fixes: The report documents verified fixes and partial mitigations. It also notes that some findings from earlier assessments remained unresolved at the time.

Limitations: These findings describe the tested versions at that time, not the current state of every app or server.

Read the audit report

Android application security

What was checked: Android app security controls under the Mobile Application Security Assessment (MASA) programme.

Findings: The provider reports passing the MASA Level 2 assessment. A public auditor report with detailed findings was not found.

An auditor report is not publicly available.

Infrastructure security

Application and infrastructure security

Cure53 · 2024

What was checked: Apps, backend systems, APIs and server configurations, tested in October–November.

Findings: The provider reports 13 vulnerabilities, including 10 rated medium or higher, plus 10 hardening suggestions. It says the vulnerabilities were acknowledged, addressed or mitigated; no auditor report is linked.

An auditor report is not publicly available.

Application and infrastructure security

Cure53 · 2023

What was checked: Apps, backend systems, APIs and server configurations, tested in October–November.

Findings: The 2023 report lists 13 findings, including two high-severity issues.

Fixes: The report documents verified fixes and partial mitigations. It also notes that some findings from earlier assessments remained unresolved at the time.

Limitations: These findings describe the tested versions at that time, not the current state of every app or server.

Read the audit report

No independent audit found for this area.

Apps, protocols & servers

Apps & devices

Apps & devices
Apps, protocols & serversTunnelBearZoogVPN
Computers & mobile devices

Windows, macOS, Android, iOS

Windows, macOS, Android, iOS

TV devices

Not supported

Android TV, Fire TV

Browser extensions

Chrome, Firefox, Edge

Chrome, Firefox, Edge

Manual setup

Linux

Windows, macOS, Linux, Android, iOS, Chromebook, Routers

Connection details

Connection details
Apps, protocols & serversTunnelBearZoogVPN
Simultaneous connections

PaidUnlimited

FreeUnlimited

PaidSources give different counts

Free1

WireGuard

Supported

Supported

OpenVPN

Supported

Supported

IKEv2/IPsec

Supported (Not available in: Android app)

Supported

L2TP/IPsec

Not supported

Supported (Manual setup)

PPTP

Not supported

Supported (Manual setup)

Provider-specific technologies

—

Shadow, ZoogTLS (based on OpenConnect)

Network

Network
Apps, protocols & serversTunnelBearZoogVPN
Servers

More than 8,000

No data

Countries

Paid47

FreeNot applicable

Paid80

Free3+

Locations

No data

100+

Features

Features
FeaturesTunnelBearZoogVPN
Auto-connect

Supported

Supported

Kill Switch

Supported (VigilantBear)

Supported

Split tunneling

Supported (SplitBear)

Supported

VPN traffic obfuscation

Supported (GhostBear)

Supported (Shadow)

Multi-hop

Not supported

Not supported

Tor over VPN

Not supported

Not supported

P2P / torrenting

Supported

Supported (Selected servers)

Ad blocking

Not supported

Supported

Tracker blocking

Not supported

Supported

Malicious website blocking

Not supported

Supported

Port forwarding

Not supported

Not supported

Dedicated IP

Not supported

Not supported

Shared static IP

Not supported

Not supported

Automatic IP rotation

Not supported

Not supported

Streaming

Based on providers’ published information. “Not supported” means the service was not listed in the reviewed materials; playback has not been tested.

Streaming
FeaturesTunnelBearZoogVPN
Netflix

Not supported

Supported

Amazon Prime Video

Not supported

Supported

Disney+

Not supported

Supported

HBO Max

Not supported

Supported

Hulu

Not supported

Supported

BBC iPlayer

Not supported

Supported

ESPN+

Not supported

Supported

ITVX

Not supported

Supported

RTÉ Player

Not supported

Supported

Other services (47)
Streaming
FeaturesTunnelBearZoogVPN
Paramount+

Not supported

Not supported

Apple TV+

Not supported

Not supported

Peacock

Not supported

Not supported

Crunchyroll

Not supported

Not supported

YouTube TV

Not supported

Not supported

iQIYI

Not supported

Not supported

WeTV

Not supported

Not supported

Viki

Not supported

Not supported

DAZN

Not supported

Not supported

F1 TV

Not supported

Not supported

beIN Sports

Not supported

Not supported

fuboTV

Not supported

Not supported

Kayo Sports

Not supported

Not supported

JioHotstar

Not supported

Not supported

ZEE5

Not supported

Not supported

SonyLIV

Not supported

Not supported

Vidio

Not supported

Not supported

Canal+

Not supported

Not supported

Channel 4

Not supported

Not supported

NOW TV

Not supported

Not supported

France.tv

Not supported

Not supported

TF1+

Not supported

Not supported

RTL+

Not supported

Not supported

Joyn

Not supported

Not supported

ARD

Not supported

Not supported

ZDF

Not supported

Not supported

RaiPlay

Not supported

Not supported

Mediaset Infinity

Not supported

Not supported

Movistar Plus+

Not supported

Not supported

RTVE Play

Not supported

Not supported

Viaplay

Not supported

Not supported

U-next

Not supported

Not supported

TVING

Not supported

Not supported

Coupang Play

Not supported

Not supported

Wavve

Not supported

Not supported

FPT Play

Not supported

Not supported

VieON

Not supported

Not supported

VTV Go

Not supported

Not supported

Vision+

Not supported

Not supported

RCTI+

Not supported

Not supported

Exxen

Not supported

Not supported

puhutv

Not supported

Not supported

M6+

Not supported

Not supported

Videoland

Not supported

Not supported

NPO Start

Not supported

Not supported

Ziggo Go

Not supported

Not supported

RTBF Auvio

Not supported

Not supported

Censorship

Relevant mainly where VPN services are blocked

If you are in the US, a European country, or elsewhere and VPN services are not blocked on your network, these results need not rule this VPN out of your purchase decision. A failed test under blocking in Russia does not, by itself, mean the VPN is poor quality or will not work where you live. Consider its speed, features and price for your needs.

Censorship
CensorshipTunnelBearZoogVPN
Does it work on restricted networks?

In our tests in Russia, we could not establish a working VPN connection that allowed data transfer under VPN blocking.

In our tests in Russia, this VPN bypassed VPN blocking: we successfully connected to a VPN server and transferred data through the connection.